Situation

With mobile traffic on the rise and two teams charging towards the same goal, six colleagues and I started a side project in November of 2015 to rebuild Target.com.

Task at hand

The goal of the effort was to create a scalable, responsive experience that would be future proof of a new digital platform while unifying the mobile and desktop experiences of Target.com.

Action I took

My work included parody documentation and wireframes of experiences from legacy to new. Visual style guides and design systems architecture for a scalable component framework. And, most importantly, a straight forward guest experience to enable hassle free shopping.

What was my role?

The team was comprised of a scrum master, two product owners, one technical architect, one front-end developer and myself. Therefor, before the team grew, I played the role of information architect and visual designer.

My reponsibilities included:

Creating user centered design practices and documentation

Strong executive presence, facilitation, and communication skills with ability to present in a variety of settings to teams and senior leadership

Exceptional active listening, critical thinking, and presentation skills to facilitate decision making

What is the result?

The result is a React-platform with adaptive components in a responsive framework powered by a design system that brings cohesiveness and performant experiences to life.

35%

YoY growth

2X

conversion

100%

NPS increase